PRODUCT FAQ

ORDER FAQ

How do I order?

Click on the "Add to Cart" button to add the chosen products to the Cart. When done shopping, access the cart page and then click on the "Checkout" button to complete your transaction.

i can't find the where to add my discount

If you are using mobile, click the tab "order summary" at the top of the screen on the checkout page. For desktop, enter you code on the right hand size under "coupon code".

Is my payment information safe?

Absolutely! Our payment processing system is 100% secure. Our technical internet security team is dedicated to giving you a safe and secure shopping experience.

When will I get my stuff?

Once our team processes your order within 12-24 hours, expect to get it within 7-15 business days after purchase, depending on customs clearance. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience we average 2-4 weeks delivery.

Is order tracking available?

Yes! Once your purchase is complete you'll be given a tracking number via email.

What are the costs of shipping?

Shipping rates depend on where your package is being sent from and to. You will be able to see the shipping cost once the shipping address has been added on the checkout page.

If I order multiple items, do they come in the same package?

Generally no, covid delays have caused us to send items from various locations from time to time.

What is your return policy?

If you aren't satisfied with your product, please reach out to our customer service department and we'll help resolve the issue.

What is your contact info?

Should you need to contact us, please click on Contact Us in the menu and use our contact form. Our dedicated team of customer service representatives is looking forward to assisting you.